Frequently Asked Questions
How does the AI notetaker work?
The notetaker connects to your calendar and enables you to choose which meetings it should join and record and which meetings it should not record. When you choose to record a meeting, it provides you with full audio and video recording as well as AI generated notes and call transcripts.
It does this through robotic process automation. The notetaker joins your conversations as a participant, but a silent participant: the only contribution you can expect to see is a short chat message identifying your notetaker at the beginning of the call. You’ll see it in the participant list throughout the call, during which time it is recording both the audio and video.
Your notetaker then takes that conversation and sends it to the Hyperia processing center, where it is analyzed using speech to text technology and natural language processing to produce a transcript, highlights, and summaries, as well as a structured annotated video and audio file.
Will the Hyperia notetaker join meetings where I’m not the owner?
Yes, the Hyperia notetaker can join meetings even when you are not the owner. If the meeting you’d like recorded is on your integrated calendar, with recording settings on, Hyperia will join it automatically. If you’ve been invited to a meeting and haven’t added it to your calendar, you can still invite your notetaker by clicking the blue Invite Notetaker with a Link button at the top of your calendar, and inputting the link and any password.
Hyperia supports Google Meet, Microsoft Teams, and Zoom, and will include support for other video conferencing software in the near future.
Can I use Hyperia without connecting my Calendar?
While we recommend connecting Hyperia with your calendar as a first step in getting set up on the app, there are a number of alternative options that will allow you to utilize our notetaker AI even if you aren’t comfortable integrating your calendar with the app. These include:
One-by-one meeting invitations with a link and password
Through manual uploads of media files
Using a native Zoom integration
Using Zapier to upload your Google Meets recordings.
The simplest way to use Hyperia is to invite the Notetaker one-by-one to any meetings you would like recorded. Both the calendar and home page include a blue Invite Notetaker with a Link button, and clicking this will bring you to a popup form where you can input both your meeting link and password for the meeting you’d like recorded. Be aware that it may take a minute or so for the Notetaker to join your meeting if you invite it at the beginning of a call.
Another option is to upload files you’ve recorded with another service and use your Notetaker to create a transcript and analyze the meeting. If you’d like to do this, click the Upload link under the blue Invite Notetaker with a Link button. This provides a popup window where you can upload any media or, alternately, provide a publicly accessible URL. We do support Youtube, Vimeo, and others.
There is also a native Zoom integration available. If your Zoom account is integrated you will have the option to choose Record and, under Record, Record to the Cloud inside any Zoom call initiated by you. Hyperia will automatically process any meetings recorded in this way, and you’ll find them in your default workspace.
Hyperia also integrates with Google Meet through Zapier. If you record calls on Google Meet, your calls are already saved in Google Drives. Using Zapier, you can set up your Hyperia account to pull in all records saved in key folders in your drive and process them automatically.
That said, we do encourage you to give the calendar integration a try— our research has shown that it provides an optimal user experience and you’ll find it saves you both time and brain power. It’s not a decision once for every option, either– if you decide later on you’d rather not have your calendar integrated you can remove it from Hyperia in a one-step process.
How long does it take to process a meeting?
After recording your call your Hyperia Notetaker sends the recording to our AI processing pipeline to get analyzed, annotated, and ready for your review. Processing mode is quite fast, and you should get your notes between twenty minutes to one hour after the call is finished. This varies depending on the queue, as many calls are being processed at any given time.
When your call is finished processing it will update the Activity Feed on your home page, where it’s easily accessible; depending on your email and Slack settings you may also receive call recap notification through these channels.
How are meeting recordings transcribed and summarized?
Hyperia uses a complex suite of AI modules to transcribe, summarize, and analyze your call recording to bring out the moments that matter. Every piece of the engine behind Hyperia is built in house from the ground up, and we don’t use any third party software. What this means is that though your call recording will be routed through multiple AI processors, it will never leave our servers.
For instance, the recording is first processed through a transcription module that is able to produce an accurate, speaker-separated transcript. Another AI module analyzes the recording to produce a succinct summary of key points, working topic by topic; this summarization typically reduces the wordcount by 10x and is the basis for more semantic analytics.
Before the notes are ready for your review, your recording will have been processed and analyzed by multiple AI services and neural networks. Each part of this AI engine is unique to Hyperia, and we’re proud of the way our Notetaker can analyze even the most complex meetings and help you find the moments that matter.
What languages does Hyperia support?
Hyperia only supports English today, but we expect to be able to provide transcription and notetaking for other common languages some time in the not so distant future.