Call viewer features and capabilities
Hyperia helps you find the moments that matter with a searchable transcript, AI generated highlights, and a conversation timeline. For ultimate accessibility, everything is broken down and auto-tagged by the notetaker. The entire transcript is clickable and easy to navigate, and key data– such as talk time percentages and action points– is already analyzed and ready for your perusal.
Scroll through your call transcripts, and pull up a video of whatever moment you’d like to review with a simple click and highlight motion. Use the power search to find keywords or specific topics, or choose from among highlights and speakers listed in the left hand column. Every part of your call transcript is responsive and dynamic, accessible both to a casual viewer and further computer analysis.
Sharing information with your team has never been easier. Highlight and right click a segment to tag a team member, or generate a clip which can be shared with both team members or others with a simple link. Viewing recordings with Hyperia– and utilizing them in development, planning, or operations management– could hardly be easier.
Interacting with the video player
The video player in Hyperia is powerful and customizable. There are a number of ways you can control it:
Click a word in the transcript, and playback will begin at that point in the meeting
Click a conversation block in the visual timeline, at the lower section of your screen.
Use the spacebar to start and stop playback.
Use the traditional visual controls under the video player to start, stop, or move 5 seconds forward and back.
Change playback speed on your video player, speeding up the conversation by 1.5x or 2x.
Access full screen through the toggle under your video player
Moving into theater moves eliminates the call transcript from your view, but the visual timeline remains accessible in the lower section of your screen. Captions allow you to view your transcript while the recording plays. While in theater mode you can speedup playback, create clips and navigate through your visual timeline in much the same way as you did in standard view.
Call level quick insights
Right out of the box Hyperia is focused on finding the most important parts of the call based on common vernacular. When Hyperia joins a call your notetaker hits the ground running, and works to analyze your transcript in real time and provide a list of highlights and call level insights that enable you to see what is going on without reading the whole transcript.
Rather than basing this analysis on routine searches, Hyperia utilizes an AI search that is based on semantic analysis of the recorded conversation. For instance, a common highlight might be timeline. Clicking this keyword will pull up all points on the conversation where a timeline is discussed, even when that keyword isn’t used. For instance, it might include references to getting something done “by the end of this week” or a suggestion that one task is completed “shortly after” another.
Mining your calls with Power Search
One key feature of Hyperia is a powerful and versatile search function. Search by participant, topic, sentence type or sentiment to elucidate key moments in your call.
Access Hyperia’s power search by the search bar directly under the conversation name in transcript view. Once you’ve clicked in the search field, you’ll be able to type in search terms directly or use the color coded pop-up categories to hone in on your search:
Participant– Search by participant to scroll through all speech by any given participant. These results can be further narrowed with additional category searches.
Topic– Search for major topics addressed in the call.
Sentence Type– Search by question, opinions, agreements or task to locate all instances of a particular sentence type. and locate all questions asked, or focus on opinions, agreements, or tasks.
Sentiment– Filter your search results by positive, negative or neutral sentiments.
Tags– Locate highlights in the conversation that your notetaker has tagged as key topics.
These categories can be used together to fine-tune your search results and find the exact moments in the conversation you need to review. For instance, you might search for all negative comments by a certain participant, or all questions from another participant that reference a timeline or new release.
Hyperia’s AI-based search engine uses machine learning and natural language processing to change the unstructured data of your conversations into structured data your computer can analyze and understand.
Editing a Recording
Alongside versatile playback and search options, Hyperia also provides intuitive and flexible editing options that allow you to edit transcripts, speaker names, or call details.
To access editing options, click on the small Edit’ button to the left of your power search just under the transcript. A pop up menu includes all your editing options: Edit transcript, Edit speakers, and Edit recording details.
Edit Transcript: Clicking on this option transforms your whole transcript into edit mode. Click on any point on the text, and edit directly within the transcript. You’ll note a small orange button appears to the right of each sentence; this provides a sentence-by-sentence playback, invaluable while editing.
Once you’ve edited, you’ll note a small ‘edited’ note after the sentence in question.
Edit speakers: This brings up a list of speakers in your conversation, and allows you to change names or add a name to unidentified speakers. Next to each individual in the list is a playback button that allows you to hear a sample of that person’s speech to better identify them.
Edit recording details: This option brings up the conversation details, automatically generated by Hyperia based on the transcript and your calendar details. Editable fields include Title, Call Type, Description, Date of Event, and Time.
Note that the conversation title can also be edited by simply clicking the Title field over your transcript and writing in a new title.
Exporting the transcript and video
Hyperia also offers the option to export our recording. To access this option, click on the three dots in the upper right of your screen when viewing a conversation in transcript mode.
A pop up window provides three export options: text (in the form of a .txt document) subtitles (in .srt format) and a video export (formatted as mp4). Click on whichever option you desire and your browser will immediately begin a download.